Careers

Careers

Port of Texas City Career Opportunities

Employment Opportunities

Rail Revenue Administrative Specialist

 

Description: Responsible for rail revenue invoicing processes and all customer service aspects associated with the rail operations of the Texas City Terminal Railway Company/Port of Texas City (TCT/PTC). For more information or to apply for this position, visit tctrr.com/employment

Qualifications:

 Required:

  • High school diploma or equivalent.
  • Minimum of 5 years’ experience working in a customer service environment. Ability to demonstrate verbal and written customer service communication skills.
  • Proven problem-solving ability
  • Hard-working and dependable
  • Motivated and willing to learn new processes

 Preferred:

  • Bachelor’s degree in business, finance, or related field
  • Fully proficient in Microsoft Office suite of products (particularly Excel, Word, and Outlook)
  • Experience in financial analysis, billing, or accounts receivable processes.
  • Records, file system, and enterprise content management experience.
  • Experience working in the railroad industry.

Accountabilities:

  • Operate daily in TCT/PTC’s electronic rail car management system.
  • Issue monthly invoices to TCT/PTC customers for their rail activities.
  • Generate statistical railcar reports and rail revenue reports.
  • Interface daily with both internal and external rail customers.
  • Confer with customers by telephone or in-person to provide support for rail care movements.
  • Take orders for rail car delivery or canceling of rail car movements from customers.
  • Contact customers and respond to inquiries regarding their car movements and billing.
  • Coordinate with rail yard personnel in daily operational support to ensure accuracy of TCT/PTC’s electronic rail car management system.
  • Assist Director of Rail Operations in data extraction from TCT/PTC’s electronic rail car management system for creating reports.
  • Trace rail car movements for internal and external customers.
  • Serve as the initial point of contact for visitors at TCT/PTC’s general office.
  • Process and distribute all incoming USPS mail for TCT/PTC.
  • Assist in the creation and maintenance of electronic and file room historical records.
  • Provide clerical support for office personnel on an as-needed basis.
  • Perform other duties as assigned

Additional Information:

  • TCTRR provides an excellent benefits package including retirement and health/wellness benefits.
  • Please send your resume to jmatter@tctrr to apply